Introduction
Welcome to IH Cape Town. These Terms and Conditions outline the rules and regulations for enrollment, participation, and use of our services and facilities. By registering with IH Cape Town or engaging with any of our programs, you agree to comply with these Terms and Conditions. Please read them carefully to understand your rights, responsibilities, and the policies that help us provide a safe, supportive, and high-quality learning environment.
1. Agreement
This agreement is legally binding between you and Ih Cape Town, once Ih Cape Town has received a completed registration form from you, whether by e-mail or in writing, and has confirmed your place by sending you a letter of confirmation.
2. Payment
Full payment must be received not less than 21 days before your start date. You will not be allowed to commence your course if payment is not made by that time. Payment is required nett of any bank charges or fees and may be made by bank transfer, credit or debit card or in person to the relevant account. Additional charges may apply depending on the choice of payment medium and such charges are identified on the price list.
3. Prices
All prices stated in the price list are valid from 01/11/2025 until 31/10/2026 Ih Cape Town reserves the right to change prices as a result of government regulations, tax increase, exchange rate variations or any other events.
4. Charges and Amendments
Once you have started a course, no changes may be made to it other than by written agreement from Ih Cape Town. Any approved changes will be subject to specified charges as per price list.
5. Cancellations
You may cancel your booking provided you do so in writing to Ih Cape Town, which must receive it no less than 21 days before the start date. In such an event, any fees you have paid will be refunded, except for the registration fees and one week’s tuition and (where applicable) accommodation fees (such fees being specified on the price list). A full refund of all fees (less delivery charges) will be made in the event of a visa refusal provided you send written notice to Ih Cape Town including documentary evidence of such refusal. If a course is terminated after the start date or failure to start on the designated registration date, no refunds will be given on tuition and accommodation.
6. Courses
Start dates are detailed in the price list. In the event of an insufficient number of students booking for a particular course, Ih Cape Town reserves the right to cancel the course or provide you with an alternative which Ih Cape Town considers to be suitable.
7. Lesson times
Indicative lesson times are set out in the price list. Ih Cape Town reserves the right to alter such lesson times at its sole discretion.
8. Certification
You must attend a minimum of 80% of lessons on the course in order to receive a certificate of attendance at its conclusion.
9. School Closures
No reductions are made to prices in respect of closures due to national holidays. Any lessons missed, with exception of private lessons, due to the closure of the school and national holidays will not be made up or recovered.
10. Accommodation
Ih Cape Town is happy to provide you with a variety of accommodation options. You should book accommodation from the date of arrival to the day of departure unless you are informed to the contrary by Ih Cape Town. Accommodation arrangements are your responsibility unless you indicate that you wish to book accommodation with Ih Cape Town on your registration form (Please check the Information Fact sheets for the specific details of your accommodation).
11. Travel & Transfers
Course fees do not include flights or other transport to Ih Cape Town. You must make your own travel arrangements. Ih Cape Town will be pleased to provide you with information to help you with all your arrangements. Ih Cape Town will offer transfer from your airport of arrival, subject to the payment of an additional charge. If your accommodation is booked with Ih Cape Town, your arrival transfer is included free of charge. You must indicate whether you wish to reserve a transfer on your registration form and provide Ih Cape Town with the full details of your flight and arrival time at least 14 days before your start date. Failure to do so and any costs incurred by Ih Cape Town as a result of incorrect, delayed or inadequate information provided by you, or delayed arrival at the relevant airport may result in you incurring further charges.
12. Visas
Depending on your country of origin, you may require a visa to study at Ih Cape Town. Ih Cape Town will assist you in connection with your initial application for a visa by writing an appropriate letter of support, but in all other respects it is your responsibility to apply for and obtain a visa where necessary.
13. Immigration Regulation
You must ensure that you fully understand immigration regulations pertaining to South Africa. It is your responsibility to ensure that you meet and comply with such regulations. Ih Cape Town will not refund any fees paid by you, should you be refused entry into South Africa.
14. Health
You must be in good physical and mental health at the start date. Ih Cape Town reserves the right to require you to leave any course at your own expense in the event that you fail to declare any relevant matters of your health on your registration form. In the event of you falling ill or choosing to terminate your course before the scheduled completion date, no refunds will be given for tuition or accommodation. It is compulsory by South African Law that students of Ih Cape Town has the sufficient health or travel insurance for the duration for their study.
15. Insurance
You must arrange suitable insurance in respect of travel and medical risks and are required to provide evidence to the school of adequate insurance at least 7 days before the start date. This is requirement by the South African government.
16. Conduct
You are expected to behave in a courteous manner and to respect fellow students and staff at Ih Cape Town. The illegal use of drugs, alcohol abuse and inconsiderate behaviour is unacceptable, as is the failure by you to abide by the law and customs of Ih Cape Town. Ih Cape Town reserves the right to withhold courses and accommodation from any student who fails to meet such standards, and to require them to terminate the course without refund in the appropriate circumstances.
17. School / Accommodation House Rules
School/Accommodation House Rules are provided at the start of your course. Any student booking a course/accommodation accepts and agrees with such rules. No refunds will be considered for any student who is asked to leave their course/accommodation for reasons related to the violation of these rules.
18. Expulsion
Committing a criminal offence, insufficient attendance, the provision of false information in your registration form, in correspondence and dealings with Ih Cape Town prior to the start date or on enrollment, disorderly and drunken behaviour, aggressive or threatening behaviour or any other actions which could bring Ih Cape Town or the International House World Organization into disrepute may result in the expulsion from Ih Cape Town without refund. In such a case immigration and other authorities will be informed where appropriate.
19. Matters beyond Ih Cape Town’s control
Ih Cape Town will endeavor to provide you with the course and service that you have booked. However, we do not take responsibility for disruptions to the course and arrangements associated with it resulting from forces out of Ih Cape Town’s control, such as (but not limited to) earthquakes, other natural disasters, war, governmental action and the likes. Refunds in respect of curtailment of the course or the period of your stay at Ih Cape Town will not be made in such circumstances.
20. Course Credit due to COVID-19
During the COVID-19 pandemic we have made the following payment rule changes: For course deferment or cancellation after payment has been made. This will be applicable to any future pandemic and not just subject to COVID-19. International House Cape Town will offer a credit on both course and accommodation so you can take your course anytime before December 31st 2025. Credit is transferable to other students. Credit can be exchanged for online classes not subject to just COVID-19.
21. Theft of Personal Injury
Ih Cape Town cannot be held responsible for the loss or damage to any student’s possessions, nor be held liable for any personal injuries incurred before, during and/or after any course, during any stay in accommodation provided, or on any excursion, outing or trip organized or suggested by Ih Cape Town. Please use safe and lockable lockers for all valuables in any accommodation establishment.
22. Descriptions
Ih Cape Town honestly believes that all statements made in promotional material are factual and correct. Every effort has been made to ensure such accuracy. Ih Cape Town is not responsible for any changes that become known after promotional material is produced (up-to-date information can be found on the website). Ih Cape Town will advise you of any relevant changes which become known to it prior to start date.